A festive break

Do you take off around this time of year to spend quality time with your loved ones? I hope you do. We work so hard the rest of the year, it’s really important to take the time off to rest, relax, reset. I’ll be resting, relaxing, resetting, and spending lots of time with my family […]

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How to handle combative clients with grace and professionalism

In any industry, working with clients can be both rewarding and challenging. While most client relationships are built on mutual respect and collaboration, occasionally, you’ll encounter a combative client. These are the ones who may be unnecessarily critical, unreasonably demanding, or even downright hostile. While it can be tempting to react emotionally, maintaining professionalism and […]

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